Shipping & Delivery Policy

Everything you need to know about getting your ZEZO Sportswear gear.

1. Order Processing Time

Before your order is shipped, it needs to be processed and packed. Our processing times are as follows:

  • Standard In-Stock Items: 1 to 2 business days.
  • Custom / Personalized Jerseys: 5 to 7 business days (This includes design approval, printing, and quality check).
  • Bulk / Team Orders: 7 to 10 business days.
Note: Processing time does not include weekends or public holidays. You will receive an email with a tracking number as soon as your order is dispatched.

2. Shipping Rates & Delivery Times

We offer reliable shipping worldwide. Delivery times are estimates and begin from the day your order is dispatched, not the day it is ordered.

Destination Shipping Method Estimated Delivery Time Cost
Domestic (Pakistan) TCS / Leopards Courier 2 - 4 Business Days Calculated at Checkout
USA & Canada DHL / FedEx / USPS 5 - 8 Business Days Calculated at Checkout
UK & Europe DHL / Royal Mail 5 - 10 Business Days Calculated at Checkout
Australia & NZ DHL / Australia Post 7 - 12 Business Days Calculated at Checkout
Middle East (UAE, KSA) Aramex / DHL 4 - 7 Business Days Calculated at Checkout

3. How to Track Your Order

Once your order is shipped, you will receive a confirmation email containing your Tracking Number and a link to the carrier's website.

You can also track your order directly on our website by visiting our dedicated tracking page:

Click Here to Track Your Order

4. Customs & Import Duties (International Orders)

For international shipments, your order may be subject to import duties and taxes levied by the destination country.

Important: ZEZO Sportswear is not responsible for any customs fees, import taxes, or delays caused by customs clearance. These charges are the sole responsibility of the customer.

5. Lost, Stolen, or Delayed Packages

While we do everything to ensure safe delivery, occasionally packages get delayed by the courier.

  • If your tracking shows "Delivered" but you haven't received it, please check with neighbors or your local post office.
  • If your package is stuck in transit for more than 7 days, please contact us immediately so we can open an investigation with the courier.

Have Questions About Your Shipment?

Our support team is ready to help you with tracking, custom order updates, or shipping inquiries.

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